Soteria Limited Privacy Policy
Introduction
The Privacy Policy set out below outlines the manner in which we manage personal information obtained through visitors to the Soteria Limited websites.
By using the website, you are taken to have read and agreed to the collection, use, disclosure, and handling of your personal information in accordance with this Privacy Policy. This Privacy Policy is in addition to any other terms and conditions applicable to the website. Specific privacy terms contained in any documents made available by us should be read together with this Privacy Policy.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. We welcome your comments and feedback. We do not make any representations about third-party websites that may be linked to the website.
Respecting Information Privacy
We recognize the importance of protecting the privacy of information we collect that is capable of identifying an individual (“personal information”). In collecting and handling personal information, we are bound by the applicable privacy laws in Hong Kong. This Privacy Policy governs the manner in which personal information will be dealt with.
There may be circumstances in which we need to transfer personal information outside Hong Kong. If we do so, we strive to ensure that any Soteria Limited company to which the information is transferred will be subject to binding privacy obligations.
In line with the GDPR requirements for EU residents, Soteria Limited will not disclose or transfer your personal data to a third-party data controller located outside the European Economic Area (EEA) unless we notify you about the transfer and the third-party data controller processes the personal data in accordance with the HK PDPO, which we consider provides adequate data protection for clients. In relation to Soteria Limited companies in the United Kingdom, personal data will be handled in accordance with UK-GDPR and the Data Protection Act 2018, as stated in the Privacy Notices on their individual websites.
Problems or Questions
If we become aware of any ongoing concerns or problems with the website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact us.
Further Data Protection Information
For more information about privacy issues in Hong Kong and protecting your privacy, visit the website of the Office of the Privacy Commissioner for Personal Data, Hong Kong.
What Personal Information Do We Collect and Why?
In order to provide you with services, answer your inquiries, deal with your requests, or improve the services we offer you, we may collect and process the following personal information about you:
- Information such as your name, email, and other contact details (including information that you provide by filling in forms on the website). This includes information provided at the time of registering to use the website, subscribing to our service, posting material, requesting further services, or applying for credit. We may also ask you for personal information if you report a problem with the website. If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through the website.
- Details of your visits to the website including, but not limited to, traffic data, location data, weblogs, and other communication data and the resources that you access.
If we do not collect this personal information from you, we may not be able to provide you with the services or assistance you have requested.
How Do We Use Your Personal Information?
We may use personal information in the following ways:
- To ensure that content from the website is presented in the most effective manner for you and for your computer.
- To provide a better service to you, for instance by automatically populating forms on the website by which you make inquiries.
- To provide you with service information, products, or services that you request from us.
- We may (1) use personal information held about you to provide you with information about offers, promotions, goods, or services which we believe may be of interest to you and (2) share your information with other Soteria Limited brands and entities: Soteria Trusts. Additionally, our business partners may contact you directly about their offers, promotions, goods, or services. If we do use your personal information in these ways, we will always give you the opportunity to request that your information not be used for further direct marketing in the future.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service and remind you of your password and username.
- To pass to a contracted third-party data handler to perform the above on our behalf.
Storage, Security, and Processing
We strive to ensure the security, integrity, and privacy of personal information submitted to the website, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. However, we will take all possible steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also use our best efforts to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we are not responsible for events arising from unauthorized access to your personal information.
Data (including personal data) submitted by our customers and visitors to the websites may be held on servers located in Hong Kong or in the data centers of Soteria Limited’s third-party data handlers. The purposes of transferring data outside of Hong Kong are the secure storage, backup, and retrieval of data. Soteria Limited has implemented policies and procedures to safeguard the secure storage and processing of data intra-group, has verified the security arrangements of its outsourced data processors, and has implemented contractual arrangements intra-group and with its outsourced data processors. You give consent to the transfer of personal data on these terms and for the purposes described above.
Correction and Access
We will endeavor to take all reasonable steps to keep accurate and up-to-date any information which we hold about you. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. You can also gain access to the personal information we hold about you, subject to certain exceptions provided for by law.
Requests for access and correction, or for information regarding policies and practices and kinds of data held by the Company, should be addressed in writing to:
Data Privacy Officer, Soteria Limited, Unit 1603, 16th Floor, The L. Plaza,
367-375 Queen’s Road Central,
Sheug Wan, Hong Kong
Cookies
This website uses cookies to enhance the user experience. Cookies are small files saved to the user’s computer’s hard drive that track, save, and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide users with a tailored experience.
Users who wish to deny the use and saving of cookies from this website should adjust their web browser’s security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software, such as Google Analytics, to monitor visitor usage and better understand how the website is used. The software saves a cookie to your computer’s hard drive to track engagement and usage but does not store, save, or collect personal information.
Other cookies may be stored on your computer’s hard drive by external vendors when this website uses referral programs, sponsored links, or adverts. These cookies are typically used for conversion and referral tracking and usually expire after 30 days.
When visitors come to this site, third parties (such as AdRoll) may place cookies on your browser for targeted advertising purposes. You can opt out here:
- networkadvertising.org/choices
- youronlinechoices.eu (Europe only).
Links to Other Sites
We provide links to websites outside of the Soteria Limited websites, as well as to third-party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to the website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
